What courier do you use for deliveries?
We use our Agents to send all of our orders. Contact us for more information.
How long does delivery take?
Local orders generally take between 1-2 working days to arrive.
How much is delivery?
We offer FREE Delivery on all orders within Dar es esalaam.
Can I track my item?
Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.
Do you deliver to my country?
We currently ship to the following countries: Kenya, Uganda and Rwanda.
Which payment methods do you accept?
We currently accept Cash only with exceptional cases M-PESA.
What currencies can I use?
We accept payment in Tanzania Shillings (TZS) only.
What is your online returns policy?
If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.
Once returned you are entitled to receive an exchange or a refund.
We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.
How do I return an item?
To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.
Who pays for return postage?
We offer FREE return postage on all orders returned within 14 days of receipt.
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For more information; +255 (766) 158 201, (789) 529 610